


vs.
Retail Mix
Madewell and Free People face similar competition in many ways, yet both companies have their separate challenges when facing today’s consumerist society. Due to the fact that Free People caters to a more bohemian audience, their competition differs from Madewell, whose target market includes more of a clean, simplistic type of woman. Not only do the demographics differentiate the competition between the two brands, but the psychographics play a large part as well. Madewell is directed at an older audience than Free People. Free People’s target market is a 26 year old girl who is adventurous, loves to travel, and be girly with a tom boy side. Madewell can range well into the late 50’s of a woman’s life and caters to a woman who is in the working class, living in the city or suburbs and who has a much more classic style and less free flowing. There are both similarities and differences in the intratype and intertype of competition between the two companies, which is prominent in the evidence that follows.



Madewell's sustainable competitive advantage focuses on building relationships with customers. Specifically, Madewell builds relationships with customers by offering a unique selection of merchandise that is exclusive to the brand. Quality denim is the focus of Madewell, and they have successfully built a wall around their position in the retail market. No company with a similar target market is as focused on creating high-quality denim for a reasonable price. This leaves them with few competitors, and a product that has resulted in high customer loyalty and a very sustainable advantage.

Free People's sustainable competitive advantage is their brand image and the use of social media to “develop a retail community". Free People has successfully used social media to create a lifestyle that coincides and reinforces its brand image. This has resulted in customers having an emotional tie to the Free People image. It is what keeps them coming back to shop.

LOCATION: University Village
NON-STORE RETAILING:
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Website
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Madewell Insiders
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Facebook, Instagram, Twitter, Tumblr, YouTube, Google +, Pinterest Spotify
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MADEWELL

LOCATION: University Village
NON-STORE RETAILING:
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Website
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Bldg 25 Blog
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FP Me
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FP Escapes
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Free People Mobil App
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Facebook, Instagram, Twitter, Pinterest, Tumblr, Spotify, YouTube, and Snapchat
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